Effective Date: January 1, 2025
Ringlight.ng is committed to safeguarding your privacy and protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the Nigeria Data Protection Regulation (NDPR) and applicable international standards.
1. Introduction
This Privacy Policy governs the data practices of Ringlight.ng, a brand owned and operated by Ringlight Enterprise, headquartered in Enugu, Nigeria. By accessing our website or placing an order, you consent to the collection, use, and handling of your personal data in accordance with this policy.
If you do not agree with any part of this policy, please discontinue use of the site.
2. Data Controller Contact Information
Data Controller: Ringlight Enterprise
Business Address: Enugu, Nigeria
Email: support@ringlight.ng
Website: https://ringlight.ng
3. Personal Data We Collect
We collect and process the following categories of personal data:
- Identification and Contact Details: Full name, email address, and telephone number
- Order Fulfillment Information: Delivery address, billing details, and transaction records
- Payment Information: Card and account details processed securely via Paystack (we do not store full card information)
- User-Generated Content: Product reviews, comments, and uploaded media
- Technical Data: IP address, device type, browser type, and usage analytics
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Legal or regulatory obligation
- Legitimate business interests, provided they do not override your rights and freedoms
5. Purpose of Data Processing
We use your personal information to:
- Fulfill and manage orders, including delivery and invoicing
- Communicate order status, product updates, or customer service information
- Respond to inquiries, feedback, or complaints
- Improve website functionality, security, and user experience
- Conduct analytics and performance monitoring
- Comply with applicable laws, tax obligations, and fraud prevention measures
6. Use of Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and gather performance data. Cookies help us:
- Remember your login session and cart contents
- Monitor traffic patterns and site engagement
- Deliver tailored advertisements via third-party platforms
You may manage cookie preferences directly through your browser settings. Declining cookies may limit certain functionalities.
7. Embedded Media and External Services
Our platform may include embedded media (e.g., videos, social posts) and integrations with third-party providers. These may collect data such as:
- Viewing activity
- IP address
- Cookie data
Third-party services we currently integrate with include:
- Paystack: Secure payment processing
- Courier Partners: For order dispatch and delivery
- Google Analytics: For website performance analysis
Each third party has its own privacy policy and access is limited strictly to service delivery.
8. Comments and Media Uploads
If you leave a comment on our site, we collect the information entered in the comment form, your IP address, and browser user agent for spam detection.
When uploading images, we advise removing embedded location metadata (EXIF GPS), as this data may be publicly accessible.
9. Data Retention
We retain personal data only for as long as necessary, in line with legal, regulatory, and operational requirements:
- Order records: Retained for a minimum of six years
- Comments and reviews: Retained indefinitely unless deleted by the user or upon request
- User accounts: Retained until the user requests deletion
10. Your Data Protection Rights
In accordance with the NDPR, you have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate data
- Request erasure of your personal data
- Object to or restrict certain processing activities
- Withdraw consent where applicable
- Lodge a complaint with a regulatory authority
To exercise any of your rights, please contact us at support@ringlight.ng.
11. Data Security
We implement robust administrative, technical, and physical safeguards to secure your data. These include:
- End-to-end encryption
- Secure server infrastructure
- Access controls and monitoring
- PCI-DSS compliance for all payment transactions via Paystack
Despite our best efforts, no online platform is completely immune to risk. We encourage you to take precautions, such as using strong passwords and avoiding sharing sensitive data via unsecured channels.
12. International Data Transfers
Some of the services we use may process data outside Nigeria. Where applicable, we ensure appropriate safeguards are in place in compliance with the NDPR and international best practices to guarantee your data remains protected.
13. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
14. Contact Us
For questions, feedback, or concerns regarding this Privacy Policy or how your data is handled, please contact:
Email: support@ringlight.ng
Office Address: Enugu, Nigeria
By using our website, you confirm that you have read and understood this Privacy Policy, and you consent to the practices described herein.